Technical Potential and User Requirements for the Implementation of Electric Cargo Bikes in Courier Logistics Services

In urban areas, the vast majority of courier logistics deliveries consists of small shipments over short distances. In order to minimize harmful ecological, social and economic effects, a mode-shift from combustion engine vehicles to electric cargo bikes has been suggested by the German Federal Ministry for the Environment. This article shows a technical substitution potential between 19% and 48% of the mileage carried out by combustion engine vehicles, based on goods volumes and shipment distances. The general user anticipation regarding this implementation seems to be favorable. Electric cargo bikes seem compatible with a messenger’s job organization. However, electric range and purchase price are still seen as critical issues.